Service
FAQ
1. What applications are your sewage pumps used for?
Our sewage pumps are widely used in:
• Municipal wastewater systems
• Industrial wastewater treatment
• Construction site drainage
• Basement and sump pumping
• Agricultural irrigation and livestock waste handling
We also provide customized solutions based on different working conditions.
2. Do you offer customized sewage pumps?
Yes, we support OEM/ODM customization, including:
• Flow rate and head adjustment
• Material options (cast iron, stainless steel, etc.)
• Voltage and frequency customization
• Structural and installation modifications
Our technical team can provide professional selection support based on your project requirements.
3. How do I choose the right sewage pump?
To recommend the most suitable model, please provide:
• Application scenario
• Required flow rate (m³/h)
• Head (lifting height in meters)
• Medium conditions (clean water, solids, corrosive liquid, etc.)
Our engineers will provide a suitable solution within 24 hours.
4. How do you ensure product quality?
Every sewage pump undergoes strict quality control, including:
• Performance testing
• Leakage and pressure testing
• Continuous operation testing
• Final inspection before shipment
We ensure stable performance and long service life.
5. What is your delivery time?
• Standard models: 3–7 working days
• Customized models: 7–15 working days, depending on specifications
We always try to shorten lead time for urgent projects.
6. Do you support small orders or sample testing?
Yes, we support small batch orders and sample testing to help customers evaluate product performance before bulk purchase.
7. Do you provide after-sales service?
Yes, we offer full technical and after-sales support, including:
• Installation guidance
• Technical consultation
• Troubleshooting support
• Warranty service and spare parts replacement
8. What shipping methods do you offer?
We support multiple shipping options:
• Express delivery for small items
• Land freight for domestic shipments
• Sea freight or air freight for international orders
We also provide professional packaging for export protection.
9. How can I get a quotation or place an order?
You can contact us by providing your requirements or project details.Our sales team will respond quickly with a suitable solution and quotation.
Sales hotline:
Tel:+86-576-86320808
Add: No.58-13, Jintang North Road, East New
District.Wenling City, Zhejiang Province
